Refund policy
Last updated: 01-05-2025
At Kanee Foods, we are committed to providing high-quality, natural food products. Your satisfaction is important to us. If you’re not completely satisfied with your purchase, we're here to help.
Return & Exchange Period
Customers may request a return or exchange within 7 days of receiving their order.
Eligibility for Returns & Refunds
Returns or refunds are accepted under the following conditions:
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The product is unopened and unused
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The product is damaged during shipping
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You received the wrong item
Note: Opened or used food products are not eligible for return due to safety and hygiene standards.
Return Shipping Costs
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For exchanges, the customer is responsible for return shipping.
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For damaged or incorrect items, Kanee Foods will cover return shipping costs.
Refund Method
If your return is approved, your refund will be issued to your original payment method within 4 business days of confirmation.
Exchanges
We accept exchanges for eligible items within the 7-day return window. Please contact us via email to initiate an exchange.
How to Initiate a Return or Exchange
To begin a return or exchange, please email us at:
📧 kaneefoods@gmail.com
Include your order number, a brief description of the issue, and photos if applicable.
International Orders
We currently do not ship internationally. Returns and exchanges are available only for domestic orders within India.
If you have any questions or need assistance, don’t hesitate to reach out. Thank you for choosing Kanee Foods!
